Dentons Europe LLP is a Limited Liability Partnership registered in England and Wales, with Registration Number OC 316822. 

Dentons Europe (London) Limited is a Limited Liability Company registered in England and Wales, with Registration Number 11285815. It is authorized and regulated by the Solicitors Regulation Authority (SRA no. 649238). 

The Solicitors Standards and Regulations 2019 are available online at https://www.sra.org.uk/solicitors/standards-regulations/. Rules governing conduct issues occurring before 1 July 2007 are available at www.lawsociety.org.uk.

Address

The Registered Office of Dentons Europe LLP and of Dentons Europe (London) Limited is located at One Fleet Place, London, EC4P 4GD. The lists of their partners, directors and members are available at the Registered Office.

Dentons is dedicated to delivering top quality services to its clients. If you are a client and have any concerns about the service provided, including billing issues, we request that you initially address your complaint to the partner responsible for your matter. A copy of our complaints handling procedure is available upon request.

Referring complaints to the Legal Ombudsman

If you are not satisfied with how we have dealt with your complaint, you have the right to refer it to the Legal Ombudsman. You can contact the Legal Ombudsman by writing to PO Box 15870, Birmingham, B30 9EB, by email at enquiries@legalombudsman.org.uk, or by phone at 0300 555 0333. If you decide to refer your complaint to the Legal Ombudsman, you must make the referral within six months of your last contact with us. For billing issues, you may have the right to apply to the court for an assessment under Part III of the Solicitors Act 1974.

Referring complaints to the Solicitors Regulation Authority (SRA) 

If you are concerned about the way in which we have delivered our services, the Solicitors Regulation Authority can assist you. You can raise your concerns with the Solicitors Regulation Authority.

Professional Indemnity Insurance

The compulsory professional indemnity insurance for Dentons Europe LLP and Dentons Europe (London) Limited is provided by Beazley Group and others, c/o Marsh Limited, 1 Tower Place West, Tower Place, London EC3R 5BU.

Email Records

Dentons records and stores emails sent to us in accordance with our internal policies and procedures.

Consumer Contracts Regulations 2013: If you have instructed us as an individual in your personal capacity, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a fourteen-day cooling-off period during which you may decide to cancel your contract with us. You may cancel your contract within the cancellation period by sending to us a clear statement setting out the decision to cancel the contract.